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Correcting credit card errors
Keeping errors on your credit card billing statements to a minimum requires you to go through your statements meticulously. Thanks to the Fair Credit Billing Act you enjoy protection against billing errors, unauthorized use of your account, any charges levied on purchases that never reached you and doubtful charges for which you can ask for proof of purchase.
Once you notice an error on your statement, write to the company within 60 days of having received the statement. Mention your name, account number, the date and amount of the transaction being disputed and your reasons for it. The letter should be sent to the address mentioned on the bill and not along with your payment.
The credit card company has to then give you an acknowledgement of your letter within 30 days of receiving it and is obliged to look into it within 90 days. During the dispute period, you are not required to pay the amount being disputed.
Should the error be confirmed and it is determined that you are not to be charged for the disputed amount, the company has to carry out the necessary changes in your account. If however, the charged is found to be legitimate, you have to receive in writing the amount you have to pay and the reasons why. You will also have to bear additional finance charges if any.
For more information, you can get in touch with several non-profit and non-commercial organizations that have been specially set up for the purpose. Credit card info.com reports:
One way to avoid billing errors and unjustified fees is to carefully go through your monthly credit-card statement, making sure all the transactions are legitimate and that other charges -- finance charges, late or over-the-limit charges -- are justified.
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